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Annual Conference

Expanding Your Horizons

There is tunnel vision that only lets us see what is directly ahead of us on the call center pathway. Then there is a more expansive way to examine this profession, a journey that calls for expanding your horizon to encompass all the call centers are and can be in our health delivery system. "Expanding Your Horizons" is out theme this year from our first pre-conference workshop on benchmarking through our final session on workforce development.

 

The 20th Annual Conference of Physician
Referral & Health Information Call Centers

 

 2008 Physician Referral and Health Information Call Center Conference

The conference will be held at the

Chase Park Plaza Hotel in St. Louis

June 11-13, 2008

 

Click Here For More Information

 

Physician Referral and Telephone Triage Times Current Issue Cover 

In This Issue:

  • How Physician Data Flows into the Call Center Database
  • Managing a Clinical Call Center with a Non-Clinical Background
  • Physician Referral for Cancer Patients can be Complex
  • Quality-Driven Consumers and the Call Center
  • Constipation, Toilet Training and More
  • Call Center Puts in an Assist during Fires in San Diego
  • Call Center Takes on Wound Pump Information
  • Home Monitoring Progresses to Home Care Population
  • Consulting Group Argues More Rigor Needed in Healthcare
  • Note From the Editor—Direct Mail Physician Referral Hits Home
  • Reminder: Poster Opportunities Available at Conference

 

 

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