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Annual Conference
Expanding Your Horizons
This is a most
exciting and challenging time in the healthcare call center
profession. Healthcare call centers continue to strive for
excellence in their core functions and have increasingly looked
to expand their reach into more parts of the health delivery
system. Challenges are many from hiring the right people to
motivating your staff, understanding technological advances,
planning expansion, focusing on customer satisfaction and making
the case to senior executives of the value of the call center.
“Preparing for 2010 and Beyond” is our theme this year from our
first pre-conference workshop on maintaining and advancing your
worth to the organization to our final keynote on developing
your leadership skills.
Physician Referral &
Telephone Triage Times Presents:
The
21st Annual Conference of Physician Referral & Health Information
Call Centers

The conference will be held at the
Indianapolis Marriott Downtown, Indianapolis
June
17-19, 2009
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Information
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