Steering Ahead: Preparing Your Call Center for Tomorrow
Heathcare Call Center's 26th Annual Conference
It’s a real exciting
time to be in the healthcare call center profession right now.
Healthcare reform and a cultural, technological and generational
transformation in how people interact with our health delivery
system are impacting healthcare call centers. As such, “Steering
Ahead,” is our theme this year from our first pre-conference
workshop on “Moving Bravely Into the Future: Lessons From the
Field” to our final expansive session “Wisdom From Around the
Compass.” By the end of the conference you will be able to take
away concrete ideas that will help you enhance your value to
your healthcare organization.
The conference will
be held at the Westin Buckhead Atlanta. This hotel is located in
the heart of Buckhead, one of Atlanta’s most upscale
neighborhoods and major shopping and restaurant destination.
Healthcare Call Center Times is proud to sponsor this year’s
Annual Conference of Healthcare Call Centers. This industry
leading timely conference will have some of the healthcare call
center’s most respected authorities on hand to share their
experiences and ideas. So don’t wait to prepare for this most
exciting upcoming event. For further information call the HMR
Publications Group at 770-457-6106, or contact Richard Cohen,
Conference Chairman, at 404-377-6131
will be held at the Westin Buckhead in
on June 11-13, 2014.
We'll see you June 11-13, 2014
Call Center Times*
is proud to sponsor this year’s
Annual Conference of Healthcare Call Centers.
* Formerly known as
Physician Referral & Telephone Triage Times
and the Physician
Referral and Health Information Call Centers Annual Conference