Save The Date:



Information About Last Year's Conference:


Healthcare Call Center Times Presents:

The 28th
Annual Conference

of Healthcare Call Centers


June 8-10, 2016

Hilton Rosemont Hotel
Suburban Chicago, IL



Heathcare Call Center's 28th Annual Conference

Healthcare call centers have never been more important. Changes in our health delivery system are placing call centers in the center of it all. We’ve had significant advances both on the non-clinical and clinical sides of our profession including expansion of access strategies such as centralized scheduling to ramping up the clinical side from nurse triage to post-discharge calls, virtual physician visits and more. As such, Taking Off is our theme this year from our first pre-conference workshop, “Call Center 101 to Call Center 303” to our final session on “Talking Up: Effectively Gaining Executive Level Support.” By the end of the conference you will be able to take away concrete ideas that will help you enhance your value to your healthcare organization.


The conference will be held at the Hilton Rosemont in Suburban Chicago, IL on June 8-10, 2016.  


We'll see you June 8-10, 2016 in Chicago!



Healthcare Call Center Times* is proud to sponsor this year’s
Annual Conference of Healthcare Call Centers.


* Formerly known as Physician Referral & Telephone Triage Times
and the Physician Referral and Health Information Call Centers Annual Conference